p2p – BLOG ESKER UK https://blog.esker.co.uk Document Process Automation Thu, 20 Apr 2023 12:07:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.0.7 https://blog.esker.co.uk/wp-content/uploads/2020/09/cropped-fav-32x32.png p2p – BLOG ESKER UK https://blog.esker.co.uk 32 32 Esker Asia Automates Key Business Processes for Brother International Singapore Pte Ltd https://blog.esker.co.uk/esker-asia-automates-key-business-processes-for-brother-international-singapore-pte-ltd/ Thu, 20 Apr 2023 12:07:25 +0000 https://blog.esker.co.uk/?p=2795 Esker, a global cloud platform and leader in AI-driven process automation solutions for Finance, Procurement and Customer Service functions, today announced that Brother International Singapore Pte Ltd, a leading brand for consumer and industrial sewing machines, printing, and computer electronics, is automating the full procure-to-pay (P2P) cycle, including supplier management, contract management, procurement, accounts payable and expense management processes.

As an electronics and electrical equipment manufacturer, Brother International Singapore Pte Ltd understood the need for optimised processes and streamlined workflows. Manual handling of various documents resulted in long payment processing times, lack of visibility over spend, and inefficient communications between requestors, finance, and suppliers.

To overcome these challenges, Brother International Singapore Pte Ltd turned to Esker’s AI-driven solutions, with which manual processes are eliminated, errors reduced, and visibility into spend increased. By achieving greater efficiency for its business processes, the company can focus on its core business functions and customer experience.

Esker is able to support Brother International Singapore in its long-term vision to automate its entire P2P and order-to-cash (O2C) cycles. Beginning with the Singapore region, the goal is to roll out Esker in other regions as well. Esker Synergy AI, the set of technologies built into each solution, creates the pathway to achieving greater operational efficiency, cost reduction, and a better user experience.

“With Esker, we are looking to scale new heights in a fast-moving operating environment by adopting an approach where human-centric methods and cutting-edge technology converge,” said Mr. Lim Heng Boon, Senior Director of Corporate Services at Brother International Singapore.

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

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Esker Signs First UK Microsoft Partner https://blog.esker.co.uk/esker-signs-first-uk-microsoft-partner/ Wed, 22 Mar 2023 13:46:02 +0000 https://blog.esker.co.uk/?p=2743 Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced a strategic partnership with 848 Group, a Microsoft Dynamics 365 partner. This enables 848 Group’s customer base to access Esker’s comprehensive suite of Procure-to-Pay and, Order-to-Cash automation solutions to propel digital transformation.

848 Group is based in Stafford with a nationwide network of IT specialists delivering IT managed services, modern workspaces, cloud collaboration platforms and more, making this partnership an ideal fit for Esker.

848 Group will be offering all of Esker’s solutions to its customers, with a particular focus on Order-to-Cash to include: Order Management and Customer Enquiry Management, as well as Collections Management, Cash Application, Credit Management, Invoice Delivery, Claims and Deductions, and Payment solutions. 

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

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Supplier Management: Supporting your Suppliers (and they’ll have your back too) https://blog.esker.co.uk/supplier-management-supporting-your-suppliers-and-theyll-have-your-back-too/ Thu, 16 Mar 2023 10:22:07 +0000 https://blog.esker.co.uk/?p=2720

Automating supplier interactions is a win-win for buyers and suppliers. Read this blog to discover why supporting your suppliers via automation through the complex, multi-faceted process of supplier management is a great move.

Having weathered the supply-chain storm of the pandemic, many organisations have harked back to business-as-usual methods of managing their suppliers: manual, lengthy, paper-based processes that cause inefficiencies, delays and errors, putting at risk the continued supply of valuable components and services.

As volatility continues in the global economy, it’s more important than ever to incorporate business resilience and continuity into every department, and procurement – particularly supplier management – is no exception.

Despite its importance, supplier management is all too often an inefficient and manual process, causing delays and increasing costs across the Procure-to-Pay (P2P) cycle. Automating supplier interactions is a win-win for buyers and suppliers – read on to discover why.

What is Supplier Management?

Supplier management is a complex, multi-faceted process that needs carefully piecing together to create a mutually-beneficial relationship based on trust and accountability. This includes consideration of components such as:

  • Supplier Information Management (SIM) – capturing, storing and analysing suppliers’ data
  • Supplier Relationship Management (SRM) – evaluating each supplier’s goods & services and their contribution to the business
  • Supplier Risk Management – identifying, assessing and mitigating threats by vetting and monitoring suppliers
  • Supplier Quality Management – monitoring and managing suppliers’ abilities to fulfil needs on time and at quality

Getting all these processes working correctly and efficiently takes time and effort, but the benefits can be seen both in the P2P cycle and to the wider business. From cost savings and quality control, to improved supply chain transparency, increased compliance and mitigated risks, supplier management is truly embedded in the heart of a business.

The value of supplier relationships

Relationships built with suppliers can benefit businesses in more ways than one. Collaborating with suppliers and involving them in the supplier management process helps build longer-lasting, trust-based relationships that can be leveraged in the future.

Making processes easier from the supplier’s side makes your organisation easier to do business with, nurturing a valued relationship that both businesses will want to be a continued part of.

Here’s where automation comes into its own, simplifying processes and making significant decreases in both time spent and processing errors. This includes areas such as:

  • Self-service onboarding and registration forms
  • Automated reminders and communications
  • Automatic verification of supplier details and IBAN
  • Supplier portals to check and submit information
  • Supplier enquiry management
  • Contract management
  • Secure and compliant archiving

Internal Business Value

It’s not just the buyer/supplier relationship that benefits from P2P automation; Esker’s customisable solutions mean that stakeholders across the business can benefit from supplier management automation technology.

From AP specialists and Buyers right up to the CFO, an efficient process reduces time and costs for all concerned, and increases visibility right across the process. Customer dashboards allow each stakeholder to set their own KPIs to track what matters most to their department.

Positive Sum Growth

As economic uncertainty and supply chain issues continue (and for who knows how long), modernising supplier management processes should be nearing top of the priority list to ensure business continuity and minimise risk.

By providing suppliers with an easy-to-complete onboarding process, self-service portals, automated communications and expedited enquiry management through automation, their staff will also benefit from time savings and increased efficiency.

Our Customers Support their Suppliers

Automating supplier management and other P2P processes are often driven by internal needs and goals – but Esker customers are proud to bring efficiency gains to their suppliers too.

Hillarys implemented Esker’s Accounts Payable (AP) solution to assist in processing 50,000 invoices a year. Suppliers were key in their requirements list – with a want to automate the processing of both PO and non-PO invoices, and to overhaul a time-consuming and manual supplier enquiries process.
Read the Hillarys Customer Success Story in full here.

Spanish group Domingo Alonso have been an Esker customer since 2018, when they undertook an automation project to reduce process complexity and automate manual tasks.

Supplier management was again at the core of their objectives; amongst other internal business needs they wanted to improve supplier relationships with accurate on-time payments, timely dispute resolution and direct communication via a supplier portal.

The resulting automation solution streamlines the entire AP workflow, from invoice reception to payment. With easy access to invoice status and payment information via the customised portal, suppliers also benefit from the solution.

Read more on Domingo Alonso’s end-to-end AP solution by clicking here.

Jennifer Ball

As Marketing Co-ordinator for Esker UK, Jennifer manages Esker UK's marketing campaigns and events for S2P solutions. She has been part of the Esker family since 2019.

Read more insights from Jennifer Ball

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The 2022 Magic Quadrant™ Report for Procure-to-Pay Suites and the importance of listening to market needs https://blog.esker.co.uk/the-2022-magic-quadrant-report-for-procure-to-pay-suites-and-the-importance-of-listening-to-market-needs/ Wed, 15 Feb 2023 13:21:53 +0000 https://blog.esker.co.uk/?p=2666

At Esker we were really pleased to learn that we met the inclusion criteria for the 2022 Gartner® Magic Quadrant™ Report for Procure-to-Pay Suites the third year running. Providing companies across the globe with a solution that helps them better manage spending and financials is the reason why we go to work in the morning.
What makes us truly ecstatic, though, is the fact that 97% of our customers reviewing us on Gartner’s Peer Insight platform would recommend Esker. This is huge for us, because this means that actively listening and adapting to our customers’ needs results in their work being easier and more effective.

Why do we do what we do?

As the dust is settling on the COVID-19 pandemic years, it feels like it’s a good time to reflect and think about how we started and why.

A multitude of financial factors, such as economic volatility, supply chain disruptions, and peculiar labour market conditions, are, quite simply, the new reality. This means that CPOs and CFOs are under enormous pressure of managing spend and cashflow, monitor policies, and mitigate supplier risks. These broader responsibilities demand more far-reaching visibility and control, too. Operating in siloes is no longer an option.

This is the reason procure-to-pay suites exist in the first place. By automating every step of the process and providing transparency to the stakeholders along the way, they offer the scalability, agility, and flexibility necessary to get through rough economic conditions.

In the 2022 Gartner® Magic Quadrant™ Report for Procure-to-Pay Suites, we are listed as a strong niche player. This is not a coincidence. Esker does not aim to be a one-stop shop for every company out there. Instead, our capabilities align best with global companies that are looking for a solution to automate indirect materials procurement and APIA process workflows while simultaneously offering a great user experience.

Helping many medium and large companies from around the world with process automation since 2005, we have also been listening to what their needs and wants are. This has enabled us to successfully transition from accounts payable (AP) invoice automation to procure-to-pay (P2P) automation over the years. We have no intention of changing the way we do this, so that we can continue providing the best possible solutions that fit the user expectations.

Why do customers choose us?

Incorporating customer feedback in our solution development process has resulted in solutions that provide useability and efficiency. Esker’s focus on providing a unified, easy-to-use interface to users across the different processes has been a key factor in making businesses the world over choose our solutions.

Customers often mention the importance of good UI/UX design in their selection process. They appreciate the fact that they can easily modify the UI to match their corporate look and feel, as well as Esker’s intuitive interface that enables the solution to be up and running quickly with very little training. All P2P modules are built on one platform, which provides a unified interface as well as native data sharing across the board.

Esker Synergy AI is the combined force of capabilities such as machine learning, data extraction , and predictive coding that do the heavy lifting by removing repetitive tasks and reducing errors. Smarter data lets you make smarter decisions, thereby nurturing a foundation of lasting growth.

The process of choosing an automation solution is not simple, nor is it made for the short-term. Esker’s long-standing, worldwide experience and financial stability give our customers confidence in Esker’s resilience and that we will be around for many years to come.


How does Esker stay aligned with developing market trends?

Longer-term vision for automation is evolving to source-to-pay
In the report, the analysts highlight that companies are increasingly making investment decisions based on a wider source-to-pay (S2P) vision than solely P2P. Esker is well-positioned to offer such an expanded solution suite thanks to the acquisition of a majority stake in Market Dojo, a U.K.-based e-sourcing software start-up, in early 2022. The integration of Market Dojo into Esker’s solution suite is ongoing and will continue to allow us to offer a unified interface across all solutions to our customers.

Risk and ESG concerns
Managing risk and monitoring ESG performance has been and continues to be one of the main areas of focus on Esker’s roadmap. These topics have become increasingly important for employees as well as for investors. For example, third-party supplier risk indicators embedded in our solutions provide customers with the ability to check vendors before engaging with them. They can also receive alerts when there are any status changes so appropriate actions — such as switching to a more reliable provider — can be taken.

Smarter insights for better decision-making
Companies looking to buy a P2P solution are not only basing their selection on the ability to accelerate processing speed and efficiency. They are also looking for capabilities that leverage data to help them make informed business decisions. Esker Synergy AI is constantly evolving to provide advanced analytics — including benchmarks and predictions — to stay on top of insights about spend patterns and recognising savings opportunities.

AP automation is leading the adoption of P2P solutions
The automation of AP processes continues to be a top influencing factor for companies looking to deploy a P2P solution, since managing cashflow in economic downturns is a matter of survival.

AP invoice automation is where many of Esker’s customers started their digital transformation journey. But this transformation does not have to start with a big bang: starting small and expanding when they are ready is an excellent way to ensure that the solution brings the expected ROI.

And not infrequently do we receive feedback that the AP teams are able to look forward to their workday, rather than facing it with dread about what unpredictable issue they might encounter. One of our customers even told us that they can now get a full night’s sleep at month-end closing because they no longer need to be up by 5 am to get all the processing done.

With Esker, the entire financial cycle can be automated, including accounts receivable and collections. Contact us to find out more about working with Esker to make your business run smoothly and efficiently.

To read more about how Gartner assesses our work, read the full report.
Download here.

Gartner, “Magic Quadrant for Procure-to-Pay Suites”, Micky Keck, Patrick Connaughton, Lynne Phelan, Balaji Abbabatulla, November 28, 2022 .

Gartner and Magic Quadrant are registered trademarks of Gartner, Inc. and/or its affiliates in the U.S. and internationally and are used herein with permission. All rights reserved.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organisation and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose. This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Esker.

Catherine Dupuy-Holdich

Catherine has been with Esker for 20 years. As Source-to-Pay Product Manager, she is the market and business expert of all things S2P. She is responsible for overseeing the development of Esker’s S2P suite, including product strategy and vision. Catherine works closely with R&D, sales, marketing and support to ensure customer satisfaction.

Read more insights from Catherine Dupuy-Holdich

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Arco Automates its Accounts Payable and Procurement Processes with Esker’s Procure-to-Pay Suite https://blog.esker.co.uk/arco-automates-its-accounts-payable-and-procurement-processes-with-eskers-procure-to-pay-suite/ Wed, 14 Dec 2022 13:25:56 +0000 https://blog.esker.co.uk/?p=2616

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced that Arco, the UK’s leading safety company, has automated its accounts payable and procurement processes with Esker’s full Procure-to-Pay suite.

Arco was originally looking at only an accounts payable solution to gain greater visibility and control over their vendor invoice process. However, the finance, procurement and IT transformation teams also saw the advantages of automating their purchase order process, particularly with the management of their purchase orders for ‘goods not for resale’.

Due to recent growth, Arco had outgrown its current systems and processes. The ability of Esker to allow Arco to control spend and audit trails was a crucial reason for taking on these new solutions, as well as being able to tailor the solutions to its individual needs. 

Esker was approached in the first instance due to its positioning in the Gartner® Magic Quadrant™ for Procure-to-Pay Suites. Arco liked Esker’s flexible approach as well as its supplier enquiries management option which classifies non-invoices such as statements and supplier queries.

Amanda Henderson, Accounts Payable Manager at Arco, said, “We have already seen some great results since we went live with Esker in the summer. 71 out of the 88 vendors targeted are now automatically processed, with some 14,300 invoices actioned with no intervention whatsoever.”

This all-encompassing suite of solutions means that Esker will help transform Arco’s accounts visibility and control. Esker’s solutions will remove all manual touch points and reduce maverick spend, meaning staff can concentrate on more value-added tasks, such as enhancing customer relationships.

Read full press release.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

Read more insights from Esker UK

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How can you manage your cash flow better with Esker Pay? https://blog.esker.co.uk/how-can-you-manage-your-cash-flow-better-with-esker-pay/ Wed, 14 Sep 2022 08:42:00 +0000 https://blog.esker.co.uk/?p=2509 Proper cash flow management is a key strategy that every business owner must master for long-term financial success. Learn more about Esker Pay; a comprehensive set of payment capabilities and strategic Fintech partnerships empowering businesses to better manage their cashflow by eliminating complex and inefficient accounts receivable (AR) and accounts payable (AP) processes.

If you understand cash flow techniques, you can get ahead of the market. You’ll even be able to predict cash flow, because you understand the revenue cycles of customers, vendors, suppliers and contractors.

According to a 2022 CBInsights survey, 68% of small businesses have an outstanding debt and 29% fail because they have run out of cash. Managing cash flow is therefore crucial to a company’s success.

Every business has high and low seasons; understanding upcoming expenses for employee overtime, replacement equipment costs and customer payment delays, all go a long way to ensure your business is well positioned to handle any bump in the road.

The first step is to determine the cash flow that your business needs. This is because cash flow enables growth, funds development and ensures that liabilities are met, avoiding insolvency.

What is Esker Pay and how can it help?

Esker Pay is an extensive set of integrated payment capabilities and strategic Fintech partnerships to help businesses unlock cashflow.

Fully integrated with Esker’s Procure-to-Pay and Order-to-Cash solution suites, Esker Pay helps businesses better manage cashflow by eliminating manual, complex, and inefficient processes for both accounts receivable (AR) and accounts payable (AP).

Esker Pay’s end-to-end payment automation goes even further by reinforcing sturdy supply chains by providing early payment discounts and supply chain financing options, while also addressing fraud prevention, late fees and negatively impacted cashflow concerns.

Facilitating and Expediting Payments

“The axiom that ‘cash is king‘ has been reinforced over the last 2 years. When times are tough for many businesses, getting paid and paying suppliers on time can be a tall order”, said Catherine Dupuy-Holdich, Product Manager at Esker.

“With Esker Pay we offer the technologies and partnerships to facilitate and expedite payments.”

Esker enables companies to achieve true positive-sum growth at a time when business success depends on it by facilitating an ecosystem where companies, customers and suppliers create value together — instead of at each other’s expense.

What is Positive-Sum Growth?

For suppliers, prompt payment from customers results in secured cashflow. And for customers, paying suppliers and maintaining good relationships is key, as onboarding new ones can be costly and risky.

Esker has partnerships with leading Fintech companies like Stripe, Corpay, Wind River Financial, Jack Henry, SisID, Pytheas Capital Advisors, Payroc and SlimPay, and more; offering a range of payment capabilities, including:

• Domestic and international payments
• Supplier payment automation
• Supply chain financing (reverse factoring)
• Dynamic discounting
• Integrated payment methods (e.g., cards, direct debits, transfers, etc.)
• Factoring
• Early payment discounts
• Payment information verification

“And this is just the beginning,” says Jean-Michel Bérard, CEO at Esker. “We will continue to enrich Esker Pay through technology developments and future partnerships to further optimise customer and supplier B2B payments, reduce risk exposure, and improve back-office efficiency.”

Esker Pay is available across the globe to all customers and prospects.

Supplier Payment Automation

To delve into each part of the Procure-to-Pay cycle, payment automation operates as the final stop along the supplier invoice automation journey.

This means that there is a faster invoice cycle time; suppliers are paid on time without errors, cementing businesses’ relationships with their suppliers; ensured compliance and more time for Accounts Payable teams to focus on other objectives and value added tasks.

Automating your vendor payments process is an essential step towards completing an effective end-to-end AP automation process and can offer your organisation a range of benefits both tangible and intangible.

“We’ll no longer be missing out on early payment discounts. That’s a huge value,” Novatech.

“30% in additional savings each month thanks to more early payment discounts captured,” Partstown

Customer Payment Automation

All along the Invoice-to-Cash cycle, payment automation facilitates the process of getting paid, making things easier for both the supplier and its customers and thereby enhancing the Customer Experience.

Customers can schedule or auto-pay their invoices online; ensure correct and on time payment; suppliers benefit from reduced DSO, and faster invoice settlement.

“Offering an e-payment tool went hand in hand with our use of Esker and e-invoicing delivery.” Toshiba Business Solutions

“Lowered past-due percentage by 4%, reduced average DSO and improved cash flow.” Trek

Key Takeaways

  • Esker Pay is part of Esker’s global positive sum growth vision to facilitate supplier and customer payments
  • Esker Pay offers a unified user experience that integrates seamlessly into the customer journey and strengthens relationships
  • Esker gives our customers a new set of payment capabilities thanks to new strategic Fintech partnerships

Learn more on the Esker website, or contact us today for more information.

Sosennah Every

As Advocacy Marketing Specialist for Esker UK, Sosennah is responsible for our customer programme, including the Esker All Access Community Hub, customer testimonials and partner collaborations, and customer webinars and events. She has been part of the Esker family since early 2022.

Read more insights from Sosennah Every

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Sanden Benefits from AI-Driven Accounts Process Automation https://blog.esker.co.uk/sanden-benefits-from-ai-driven-accounts-process-automation/ Thu, 04 Aug 2022 12:58:06 +0000 https://blog.esker.co.uk/?p=2475

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, announces that it has been selected by Sanden International (Europe) GmbH, a manufacturer of automotive and electrical equipment to some of the world’s leading companies, to automate the processing of its accounts payable, accounts receivable and procurement documentation through AI-driven technologies.

Implemented as a cloud service, Esker’s Accounts Receivable (AR) Accounts Payable (AP) and Procurement automation solutions have given Sanden International (Europe) GmbH the ability to streamline its accounting and procurement processes and benefit from eliminating manual inefficiencies.

Sanden International (Europe) GmbH was keen to streamline its AR processes and wanted to create a web portal to help facilitate communications initially between themselves and their customers. This would allow real-time joint visibility and access online to any invoice status, plus, freeing up internal financial and IT resources dedicated to managing this process. 

Also, having the ability to automatically send invoices in customer-preferred formats (either paper or electronic), reduce internal support for AR invoice delivery, archiving invoices and associated documents, would all be of benefit, as well as the advantages gained by being able to easily adapt when more customers adopt electronic invoicing.

Having implemented the solution quickly and realising the benefits to be gained, Sanden International (Europe) GmbH soon turned its focus to the AP function to see if this could also be improved through automation. Like many organisations, Sanden International (Europe) GmbH experienced slow invoice processing times because of manual routing and sign-off requirements, reduced accuracy with manual data entry, a lack of visibility as to whether an invoice had been received, processed or paid, and the difficulty of retrieving manually stored invoices.

Esker was able to allow Sanden International (Europe) GmbH to automatically capture, route and prioritise its invoices according to predefined rules matched to particular attributes on the invoice, such as supplier, amount, buying entity, etc. Intelligent data capture would then extract the information for multi-level approval across multiple European countries, including mobile approvals. Upon the data being validated, this was then pushed into their SAP system automatically. Once the invoice was paid, the invoice status was updated before an electronic copy of the original document image, corresponding audit trail and history of modifications were created, should the information be required at a later date. 

The Finance General Manager, Sanden International (Europe) GmbH, says, “The benefits of having a single platform to manage three key business processes were huge. We gained faster response times to invoice status calls, improved accuracy of our data entry, less time required to process invoices with automated and mobile multi-level approval, as well as increased visibility and heightened security with electronic archiving”.

Sanden International (Europe) GmbH will also use the Esker Procurement solution which allows different departments (e.g., purchasing, accounting, marketing, etc.) and different users (e.g., requester, budget owner, buyer, manager, etc.) to better manage indirect purchasing through an automated workflow. Every spend gets the required authorisation and every invoice can be matched with a purchase order (PO) all of which generally takes place outside of the ERP system. Any business, regardless of order volume or number of employees, can automate its entire purchasing cycle in a relatively short period of time.

“This allows us to control our budgets in real-time with greater process control and more efficient cash flow management. It’s great to have these key processes automated, using a single cloud solution”.

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

Read more insights from Esker UK

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Looking to strengthen your business resilience? Let’s kick off with P2P automation! https://blog.esker.co.uk/looking-to-strengthen-your-business-resilience-lets-kick-off-with-p2p-automation/ Thu, 21 Jul 2022 09:30:00 +0000 https://blog.esker.co.uk/?p=2461 How did Olympique de Marseille automate their entire P2P process with Esker to build business resilience?
Quite simply by achieving full visibility over expenditures and outstanding invoices, along with optimising approval workflows for enhanced trackability.

When we think of sporting clubs, we all see how they need to remain focused and agile whilst on the pitch, in order to succeed. What we don’t often think about, is how this is also as important off the pitch.

When it comes to our own day-to-day life, we can agree that with busy calendars and ever changing demands, we can sometimes take our eye off the ball and things can slip through the net!

Olympique de Marseille Wins Big by Building Business Resilience

Olympique de Marseille reviewed their performance and decided to search for a solution that would give their financial team the right equipment to build business resilience by allowing real time data, giving the team full control over budgeting and becoming the best in the league.

They substituted other players and implemented Esker’s solution in 2019 across all seven of their business branches, as Eskers’ solution fully aligned with the needs of the club.

With purchase requests processed in an entirely paper based format and over 300 vendors sending nearly 1,500 invoices per month, making the transition to a digital and streamlined process was a clear necessity. Having visibility over expenses and budgets was also an imperative feature for the club.

So, with this in mind, they decided to up their game and took it to the next level of Procure-to-Pay (P2P) automation. This gave a 360° approach to optimising supplier management, procurement, accounts payable and expense request processes.

Since implementation, notable benefits seen are:

  • An agile budget interface that aligns with Olympique de Marseille’s game calendar
  • Greater visibility over expenditures and outstanding invoices
  • Optimised approval workflows providing enhanced trackability
  • Users observed considerable time savings
  • Simplified financial close processes due to reporting data that is structured and complete

It’s clear to see how automation has allowed Olympique de Marseille to build business resilience and stay on top of their game.

Marjorie Bouet, AP Manager, said, “The adoption of Esker’s Procure-to-Pay suite has been a real plus for my job and has enabled me to save significant amounts of time on a daily basis. The quick reconciliation with purchase orders makes it much easier to enter invoices.”

Should you wish to see these benefits across your business, please do get in touch. We would love to discuss how the solution can work for you.

Kady Robinson

Kady is an Internal Sales Consultant for Esker UK. She has been part of the Esker family since 2022.

Read more insights from Kady Robinson

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Spring-ing into 2022 with business process transformation https://blog.esker.co.uk/spring-ing-into-2022-with-business-process-transformation/ Thu, 10 Mar 2022 11:00:00 +0000 https://blog.esker.co.uk/?p=2276 Business process transformation – learn how Esker can help your organisation.

A new year is a natural time to plan ahead, isn’t it? To look back on the past year, but also to think about what could be improved and what could be done differently. On the other hand, it can be a difficult time to be motivated. Those grey skies and cold mornings and the post-Christmas lull certainly don’t help.

But then comes the Spring. Bright sunny mornings, blue, clear skies on the horizon and warmer weather, buds, shoots and green leaves are definitely far more inspiring! Perhaps this too, then, is a great time to take action, to make a change and to work to transform those things which are ripe for improvement.

This time of year certainly inspires me. Since the sun came out and started to warm the ground properly, it didn’t take me long to get outside and start back in the garden, clearing, planting and painting. Transforming the garden from its grey, sad and rather abandoned look that it had developed over the cold winter months, to a richly planted, brightly coloured sanctuary for birds and wildlife once again.

However, this time, I’ve made some improvements. I’ve added in plants more suited to the bees. I’ve added more bird feeding stations (I’ve never seen so many birds in our garden!), I’ve improved the protection for my tiny seeds and bulbs with netting, to stop other animals from destroying them before they have a chance to bloom. We’ve also added in some new garden chairs so that we can actually sit and enjoy it more. Overall, it’s improved, transformed, more functional.

So what about your business? Could it too, like my garden, benefit from a bit of a Spring make-over? Because that’s where Esker can step in, with its expertise and know-how, developed over more than 35 years.

In an increasingly uncertain world, business success is multi-faceted. Beyond cost-cutting, it’s about relationship building and long-term value creation. At the heart of Esker’s global cloud platform are intelligent technologies that enable our customers to achieve their larger business goals.

Esker offers a suite of solutions across both the P2P and O2C spectrums. These aren’t though, just designed to transform a single process, they are designed to transform the wider business and promote positive-sum growth. The benefits speak for themselves:

  • Empower staff & departments with a sense of purpose
  • Provide customers with the best possible experience
  • Treat suppliers fairly & strengthen relationships
  • Generate value even in time of extreme crisis
  • Increase sales revenue & generate new opportunities
  • Contribute to local economic development

If you are inspired to look into business process transformation, don’t hesitate to get in touch. We’d love to hear from you.

Amy Rees

As Digital Marketing Administrator at Esker Northern Europe, Amy spends her time working on the website, writing and publishing blogs and social media content, and publishing collateral. She has been part of the Esker family since 2014.

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Esker Partners with Fujitsu Asia to Drive Digital Transformation in Singapore Through P2P and O2C Automation https://blog.esker.co.uk/esker-partners-with-fujitsu-asia-to-drive-digital-transformation-in-singapore-through-p2p-and-o2c-automation/ Fri, 04 Mar 2022 10:06:05 +0000 https://blog.esker.co.uk/?p=2266

Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced a partnership with Fujitsu Asia, the regional headquarters for the Fujitsu group of companies in ASEAN. As part of the agreement, Fujitsu Asia will provide consultation, implementation and support for Esker’s Procure-to-Pay and Order-to-Cash suites to their customers in Singapore. This alliance fully aligns with Esker’s growth strategy and will enable Fujitsu Asia to further develop its service offering.

Fujitsu Asia has identified key areas on which to focus their efforts to drive market digitalisation, which include the migration of business applications to the cloud. This approach helps organisations of all shapes and sizes to become more agile, profitable and efficient in even the most volatile commercial environments.

“Fujitsu’s expertise increases our opportunities to enable businesses in achieving positive-sum growth through technology adoption,” said Albert Leong, Managing Director, Esker Asia. “Together we help businesses efficiently speed up their cash conversion cycle, particularly in today’s hybrid working model.”

This partnership strengthens Fujitsu’s vision of sustainability by building trust in society through innovation and with Esker’s AI-driven automation solutions, Fujitsu Asia empowers businesses to achieve even more. By leveraging technologies such as AI, machine learning and robotic process automation, they can achieve efficiency, collaboration and visibility.

“We are happy to partner with Esker to help businesses automate their financial processes and undergo their own digital transformation,” said Goh Kok Tiong, Head of Application Services, Fujitsu Asia. “Through the automation of tasks, companies will be better able to prioritise their commercial opportunities and innovate with agility.” 

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

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