Empowering Employees with S2P Process Automation

Happy and engaged employees are more important than ever to their businesses! Read on to find out how S2P automation can enable this!

As we continue in turbulent economic times, happy and engaged employees are more important than ever to their businesses, making those essential productivity gains that can give the edge over the competition.

Whilst pay-packets and employee benefits are near the top of most job wish-lists, rising costs and high inflation have caused some organisations to place increasing focus on another high priority: job satisfaction.

At Esker we take pride in our process automation solutions benefitting not only the top line of the company, but just as importantly the working environment of those teams involved in Source-to-Pay and Order-to-Cash. We believe it’s vital for organisations to understand that automation isn’t about reducing headcount, it’s about making those employees count, and here’s how:

Eliminating manual, mundane tasks
One of the main employee-focused advantages of automation is the elimination of menial, tedious and time-consuming tasks that can take so much of some team members’ days. These are things like data entry, manually keying invoices, searching for paper documents, and so on. Automating these essential but high-time-cost tasks gives way to a huge window of opportunity for better use of time for these staff.

Focus on value-adding activities
With all those hours freed-up from removing tedious tasks, employees find themselves with significantly more productive time, that they can now use to focus on high-value activities, personal development and creative solutions to problems. By giving them more time to be creative, automation can ultimately lead to more innovation.
Not only that, but automation also allows more time for inter-departmental and supplier relationships: instead of a rushed phone call to answer a question, employees can take the time to discuss properly and develop better working relationships with other teams and suppliers.

Taking pride in their work
The millennial workforce of today demands more than ‘just a job’ – they love to show off what they’re doing (hello, social media!) and have higher expectations for the work that they do. By making way for more meaningful work, increased flexibility, job mobility, and fewer obstacles to getting things done, employees value their responsibilities and take pride in the more purposeful activities that they’re undertaking.

A more productive, engaged and efficient workforce
Automated and controlled workflows in the S2P process make staff life easier. Intelligent and customisable dashboards mean that important information such as POs, invoices, supplier information and even KPIs are available at the touch of a button. Armed with accurate and automated information, human error is reduced, processes become more seamless, and employees are more efficient and engaged.

Esker’s Source-to-Pay suite is designed to help with all of the above: removing departmental siloes, streamlining procurement processes, improving enforcement of policy compliance, and enhancing supplier management with better visibility over the entire buying process.

As the world of technology continues to evolve, an ever-increasing proportion of the workforce are used to having technology play an essential and transformational role in their lives. It naturally follows that embracing this same mindset in the workplace will motivate and create a working environment that gives them the opportunity to meet their full potential.
Using tools such as AI-driven automation, businesses need to invest in digital transformation to get the best of both worlds: a technological foundation that helps attract and retain skilled workers while delivering real, perceptible business advantages.

Jennifer Ball

As Marketing Co-ordinator for Esker UK, Jennifer manages Esker UK's marketing campaigns and events for S2P solutions. She has been part of the Esker family since 2019.

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