A new year is a natural time to plan ahead, isn’t it? To look back on the past year, but also to think about what could be improved and what could be done differently. On the other hand, it can be a difficult time to be motivated. Those grey skies and cold mornings and the post-Christmas lull certainly don’t help.

But then comes the Spring. Bright sunny mornings, blue, clear skies on the horizon and warmer weather, buds, shoots and green leaves are definitely far more inspiring! Perhaps this too, then, is a great time to take action, to make a change and to work to transform those things which are ripe for improvement.

This time of year certainly inspires me. Since the sun came out and started to warm the ground properly, it didn’t take me long to get outside and start back in the garden, clearing, planting and painting. Transforming the garden from its grey, sad and rather abandoned look that it had developed over the cold winter months, to a richly planted, brightly coloured sanctuary for birds and wildlife once again.

However, this time, I’ve made some improvements. I’ve added in plants more suited to the bees. I’ve added more bird feeding stations (I’ve never seen so many birds in our garden!), I’ve improved the protection for my tiny seeds and bulbs with netting, to stop other animals from destroying them before they have a chance to bloom. We’ve also added in some new garden chairs so that we can actually sit and enjoy it more. Overall, it’s improved, transformed, more functional.

So what about your business? Could it too, like my garden, benefit from a bit of a Spring make-over? Because that’s where Esker can step in, with its expertise and know-how, developed over more than 35 years.

In an increasingly uncertain world, business success is multi-faceted. Beyond cost-cutting, it’s about relationship building and long-term value creation. At the heart of Esker’s global cloud platform are intelligent technologies that enable our customers to achieve their larger business goals.

Esker offers a suite of solutions across both the P2P and O2C spectrums. These aren’t though, just designed to transform a single process, they are designed to transform the wider business and promote positive-sum growth. The benefits speak for themselves:

• Empower staff & departments with a sense of purpose
• Provide customers with the best possible experience
• Treat suppliers fairly & strengthen relationships
• Generate value even in time of extreme crisis
• Increase sales revenue & generate new opportunities
• Contribute to local economic development

If you are inspired to look into business process transformation, don’t hesitate to get in touch. We’d love to hear from you.

Amy Rees

As Digital Marketing Administrator at Esker Northern Europe, Amy spends her time working on the website, writing and publishing blogs and social media content, and publishing collateral. She has been part of the Esker family since 2014.

Read more insights from Amy Rees

Spring always seems a bit easier doesn’t it? – no more scraping the car or extra blankets and putting on 57 layers before you can leave the house.

Then there’s the problems that snow and ice can bring – they seem to slow things down, cause delays and generally stop things from working as well. One problem can have a knock on effect on another. Trains stop running, planes are grounded and this has a knock on effect preventing people from getting to the right place at the right time and getting things done.

It’s a bit like the supply chain. Companies simply cannot afford to have continuous supply chain problems. A problem in one area can have a serious effect on another area, causing serious consequences further down the line.

Some of the biggest challenges manual customer fulfillment teams face are inevitable human errors resulting in order repossessing and unhappy customers, poor communication between teams and departments with no central platform of communication, low customer satisfaction due to lack of transparency, no visibility for order management to be carried out effectively resulting in missed SLAs, increased costs and higher customer and employee churn.

Automated order management can solve these problems by bringing benefits such as increased speed, greater accuracy, enhanced visibility and collaboration, boosted customer satisfaction and an improved bottom line.

You can read more about this by downloading Esker’s new eBook – Digital Optimisation’s Value to the Supply Chain: The Future of Order Management.

Or alternatively, give Esker a call – we have the solutions to transform your supply chain.

In the meantime, keep warm and safe, and here’s to the arrival of warmer, sunny Spring days.

Amy Rees

As Digital Marketing Administrator at Esker Northern Europe, Amy spends her time working on the website, writing and publishing blogs and social media content, and publishing collateral. She has been part of the Esker family since 2014.

Read more insights from Amy Rees