Plain Sailing – Business Objectives
The objective of any business is to sell its products or services and then get paid for them as quickly as possible. Usually, it goes like this: You make a sale, send an invoice and — hopefully — you get paid!

Rough Seas – The Reality
Sometimes, though, this flow is interrupted by missing information or process gaps that slow down the reception, recording and availability of the payment amounts. To increase the chances of getting paid in full and on time, an effective onboarding process will assess any potential risks, and help teams to define appropriate credit terms as the basis for a much easier path ahead.

Think of it this way… would you lend your lawnmower to the neighbour you know is not going to return it for months? Deciding which customers to extend trade credit to is kind of the same thing: you need to know who you’re dealing with. Esker’s Credit Management solution retrieves data directly from your preferred credit bureau and displays this information on the customer profile or credit application for review by the decision-makers.

Still Waters – Ideal Processes with Automation
Goods and services are delivered to the customer faster when you have the correct contact, billing and shipping information. A digital credit application creates fully customisable credit templates and sends them via email or embedded link (included in sales quotes or communications) to get the most complete and accurate information from the customer ahead of the first order. This speeds up customer creation in the ERP and ensures data accuracy right from the outset.
When coupled with an automated receivables (AR) solution, an AR automation platform offers a 360-degree view of critical customer information, empowering teams with actionable data to make the best credit decisions possible.

Crucially, real-time internal customer account data (such as, open invoices, total outstanding, pending orders, payments, receivables history and aging graphs) can be viewed and assessed as part of the customer credit review process.

With an ever-growing scope of data to keep on top of, teams can be assured that no major credit event will go unnoticed and put revenue at risk, as today’s automation solutions are packaged with fully customisable dashboards, counters, and alerts to keep credit managers fully aware of ongoing credit activity and potential risks including credit alerts, credit reviews and blocked orders.

And managing approvals can be a doddle, as automated workflows are assigned to all necessary stakeholders to review and approve data to which they are responsible for, ensuring a fully traceable and cohesive approval process.
With everything going so smoothly, there will be a lot of new customers to onboard. Letting an automated credit application do the brunt work takes the pressure off of the AR staff.

Smooth Sailing – Building business resilience with positive-sum growth

As current pressures on supply chains, interest rates and inflation show no signs of abating, the future is about building a complete digital infrastructure that can support efficient, customisable digital journeys for onboarding that can gather and maintain information as smoothly as possible. Business resilience is key, and Esker’s Credit Management solution provides your business with the necessary information for reducing risky credit and securing revenue, while treating your customers with integrity and fairness. That’s what we call positive-sum growth – which is just a fancy way of saying that when your company succeeds, it never happens at the expense of any team, individual or enterprise in your business ecosystem — everyone wins!

If you want to know more about Esker’s Credit Management solution, don’t hesitate to get in touch. We’d love to hear from you.

Claire Barker

As Marketing Specialist for Esker UK, Claire is responsible for generating leads for Esker's business process solutions specifically within the area of Accounts Receivable through a variety of marketing channels. She has been part of the Esker family since 2019.

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Derby, UK — May 17, 2022 — Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced that it will propose the appointment of Mr. Steve Vandenberg as a member of its Supervisory Board at its upcoming annual shareholders’ meeting on June 15, 2022.

Mr. Vandenberg is a Global Black Belt with Microsoft Security Solutions Area, enabling enterprise and government organisations in their digital transformation and assisting them in facing cybersecurity, compliance and privacy challenges. He led the security teams at BC Hydro, a Canadian utility, where he was responsible for the cybersecurity of power generation plants and smart meter infrastructure. A frequent speaker and writer on cybersecurity and compliance topics, Mr. Vandenberg obtained a Bachelor of Science in Mechanical Engineering from Columbia University and a Master of Business Administration from the University of Pittsburgh. He holds numerous certifications including Azure Solutions Architect Expert, Certified Information Privacy Professional, Certified Cloud Security Professional and Certified Information Systems Security Professional.

Cybersecurity, compliance and privacy issues are faced by all types of organisations, and Mr. Vandenberg has spent his career helping companies and governments deal with these concerns by addressing and controlling these risks. Mr. Vandenberg is able to create immediate value for a business by protecting and elevating brands, establishing a better collaboration experience for employees and building a more productive organisation. This determined focus has allowed Mr. Vandenberg entry into some of the world’s foremost companies as both manager and trusted advisor.

Correspondingly, Esker’s core values pivot around the principle of positive-sum growth, meaning the drive to create a better experience for the entire business ecosystem by serving all stakeholders: customers, employees, suppliers, the planet, and even the community in which the business operates. Mr. Vandenberg’s broad experience with cybersecurity, compliance and privacy will create a formidable impact on Esker’s mission.

“I will use my insights to help Esker deal with all the business, risk management and growth decisions that we must take going forward,” said Steve Vandenberg. “Esker is a company at the forefront of leveraging the cloud and artificial intelligence to lead in its industry. It has an exciting and productive future ahead.”

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

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Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced a strategic partnership with Corpay¹ , a leading AP payment solutions provider, to integrate additional business payment options within Esker’s automation solutions.

Esker customers can now seamlessly leverage Corpay solutions to pay suppliers with Esker Pay, a comprehensive set of payment capabilities and strategic fintech partnerships all within a single platform. Esker Pay is fully integrated with Esker’s Procure-to-Pay and Order-to-Cash solution suites so businesses can eliminate manual, complex and inefficient processes to seamlessly manage cash flow.

“Corpay’s solutions are a natural fit for Esker and its customers,” says Emmanuel Olivier, Esker Worldwide COO. “We align with Corpay’s values of securely and efficiently operating across multiple industries, to best support our customers and the overarching business ecosystem.”

Corpay solutions available through Esker Pay include payment automation, commercial card, virtual card, cross-border payments and travel and expense cards. Corpay is the leading large-market commercial issuer of Mastercard in the US² with more than 850 thousand vendors within the Corpay network.

“At Corpay, we are committed to delivering value to companies by streamlining their AP processes,” says Byron Biggins, SVP of Strategic Partnerships for Corpay. “Our partnership with Esker furthers our goal to equip businesses with scalable payment technology customised for unique needs.”

Corpay’s bank-agnostic technology provides greater flexibility with treasury relationships without disruption to organisational programmes. Esker’s 35+ years of experience in ERP integrations enable cohesive automation across entire organisations regardless of legacy systems inherited from mergers and acquisitions.

“As Esker continues to make these strategic partnerships, we always make sure to keep our customers front of mind,” says Steve Smith, Esker U.S. COO. “This partnership provides greater access to payment options so our customers can build positive-sum growth amongst their company, employees, customers and suppliers.”

Esker welcomes Corpay to join their roster of strategic Fintech partnerships included in its new Esker Pay offering.

Read full press release here.

^{1 Corpay is the brand name now representing former brands Nvoicepay, Comdata Corporate Payments, Cambridge and AFEX.}

^{2 The Comdata Mastercard® is issued by Regions Bank, a pursuant to a licence by Mastercard International Incorporated. Mastercard is a registered trademark of Mastercard International Incorporated. Comdata is a registered trademark of Comdata Inc. © 2022 Comdata Inc. All rights reserved.}

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

Read more insights from Esker UK