Food Logistics, the only publication exclusively dedicated to covering the movement of product through the global cold food supply chain, named Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, to its 2021 Top Software & Technology Providers award, which honours software and technology providers that ensure a safe, efficient and reliable global cold food and beverage supply chain.

“Software developments and emerging technologies are what make the world go ‘round. They’re what make supply chains move, even when the world stops. They’re what keeps people, products and plants safe. They provide traceability, visibility, efficiency and credibility. And the winners from this year’s award prove that there are no limitations to what software and technology can do in the supply chain space,” says Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive.

From bottlenecks at the ports to suppliers shutting down for COVID protocol, cold food and beverage companies across the supply chain responded with agility and deeper collaboration to overcome numerous challenges in 2021. These trials further show that a company is only as strong as its business ecosystem. Maintaining strong supplier relationships is crucial to customer satisfaction and the company’s bottom line.

“We are delighted to be recognised as a top technology provider for the sixth consecutive year,” said Steve Smith, U.S. Chief Operating Officer at Esker. “Esker strives to strengthen relationships between companies, their suppliers,  customers and employees to enable future growth for all.”

Esker proudly provides document process automation across procure-to-pay (P2P) and invoice-to-cash (I2C) functions to reduce errors and free employees from tedious tasks. Employees then have more time to interact frequently and accurately with suppliers in Esker’s P2P suite thanks to its 360-degree view of supplier information. From the supplier’s perspective, the portal’s simple registration process and self-service features makes it easier to repeatedly conduct business.

Contracts, the cornerstone of any business, are no longer siloed and inefficient with Esker solutions. Its automation allows for contract lifecycle management, tracking of spend and notification of renewal dates in the dashboard analytics. Other benefits of Esker P2P automation include invoice processing efficiency, rapid accessibility to documents, enhanced visibility into key accounts payable (AP) metrics, and more effective management of staff.

A main barrier to supply chain collaboration is ERP misalignment. In Esker’s 2021 State of Finance Report, 96% of respondents say that ERP misalignment is a barrier to their company’s growth, with nearly half (47%) identifying it as a significant barrier. Esker’s solutions are ERP-agnostic and integrate with existing environments. Customers and suppliers can maintain their ERP independence without having to change the way they work.

Recipients of this year’s award will be profiled in Food Logistics’ Nov/Dec 2021 print issue. Go to https://www.foodlogistics.com/ to view the full list of Top Software & Technology Providers. Go to https://www.foodlogistics.com/awards to learn more about other Food Logistics’ awards.

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

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With manual order processing, orders typically arrive in 3 ways:

• Fax, and are then manually entered
• Email, and are then printed and keyed in manually
• EDI, with an array of complex steps that need to be completed before the order is entered into the system

Enter Esker’s automated order management. Here’s how it works:

Becoming a pro in order management in the food and beverage industry is easy, and the benefits are numerous:
– Faster processing speeds, no matter what format the order is received in
– Improved customer experience and satisfaction due to quicker and easier resolution of disputes and enquiries
– Reduced operating costs
– Improved reliability and compliance with service level agreements
– Increased visibility with metrics and KPIs instantly available to review
– Remote order management is easy with mobile functionality
– Increased employee satisfaction

Esker can help your Food and Beverage company to overcome the challenges of manual order processing and reap the benefits like a pro.

You can read more in our eBook:

Or find out more on our website.
Feel free to contact us today, we’d love to chat about your requirements.

Amy Rees

As Digital Marketing Administrator at Esker Northern Europe, Amy spends her time working on the website, writing and publishing blogs and social media content, and publishing collateral. She has been part of the Esker family since 2014.

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