Approximately 75 per cent of the invoices Delicato manages are non-purchase order invoices, with a large majority of those arriving into a centralised email address. With Esker, those invoices will now be automatically entered into an electronic workflow — eliminating virtually all of the manual printing, scanning, coding and routing activities that had previously been a part of Delicato’s AP invoicing process.

“When you do things manually, there is always potential for delays,” said Ana Simoes, Treasury Manager at Delicato. “Not only does it take valuable time away from team members, it makes it harder to resolve invoicing issues, such as incorrect pricing or compliance with spending authority. It’s very difficult to verify that people are following the correct policies.”

Keeping up with company growth
Delicato has grown significantly over the past few years, mostly through the organic growth of its own brands, and accompanied by several acquisitions the last two years. As a result, the company has seen a 15-per cent increase in its AP invoice volumes in the last year alone. This was a significant contributing factor in the decision to replace its manual AP invoicing process with an automated solution.

“One of the biggest challenges in front of us was keeping up with company growth without having to add more people,” said Juan Valdes, Vice President and Controller at Delicato. “Esker gave us what the other vendors we considered couldn’t: a solution we can manage ourselves that wasn’t dependent on scanning. We don’t have a large technical team, so that’s a huge benefit to us.”

Read full press release here.

Esker UK

Unlocking Positive-Sum Growth with AI-Driven Business Solutions for P2P & O2C Cycles

Read more insights from Esker UK