Esker, a worldwide leader in AI-driven document process automation solutions and pioneer in cloud computing, today announced the benefits that have been realised by Stellenbosch University, a provider of higher tertiary education courses for over 100 years.
With a large proportion of correspondence having to be sent out on hard copy letterhead as a manual process to around 28,000 students, outdated software and newer hardware technologies were causing stagnation in systems, and the costs to replace this forced the University to consider alternatives.
Esker was chosen for its ability to help improve the university’s corporate image by adopting the latest technologies whilst also streamlining processes to publish documents in electronic formats, such as via email with attachments in PDF format, without huge re-development costs to redesign existing IT systems.
Esker’s solution also ensured that all documents published would conform to corporate image and standards to produce a standardised ‘look and feel’, following a fresh look at workflow and the manner in which documents were being published.