Derby, UK — August 11, 2021 — Esker, a global cloud platform and leader in AI-driven process automation solutions for finance and customer service functions, today announced that a UK-based Financial Services provider has selected Esker’s cloud-based Accounts Receivable solution to improve its invoicing and collections processes.
By selecting Esker’s Invoice Delivery and Collections Management solutions, the client can reduce repetitive, low-value activities associated with traditional collections. This will enable the company to increase effectiveness of its order-to-cash cycle, while gaining end-to-end visibility over the entire process.
Esker’s Invoice Delivery solution streamlines the sending and archiving of invoices according to customer preferences and in compliance with local regulations, whilst Esker’s Collections Management solution combines process automation and CRM properties to streamline the entire collections process. The customer can define their own automated collections strategy to organise collections tasks lists and automate the delivery of reminders by email or mail.
All post-sales related information is stored centrally and dashboards, customisable reports and key performance indicators (KPIs) provide complete visibility and control. A web portal facilitates communications, providing full visibility on all invoices, account statements and offers the ability to send messages or raise queries quickly and efficiently.
Alistair Nicholas, Managing Director at Esker Northern Europe said, “We are delighted that this Financial Services customer has selected Esker solutions and we look forward to working closely with them to streamline their order-to-cash cycle”
Throughout the implementation process Esker teams apply an Agile methodology to ensure success and once live will continue to work closely with the customer and provide post-implementation support and advice.