Esker, a worldwide leader in AI-driven process automation solutions and pioneer in cloud computing, today announced that it has been selected by Palmer Holland, a North American speciality chemical and ingredient distributor of raw materials, to automate its order-to-cash (O2C) cycle. Esker has deep roots providing automation solutions for companies in the chemical industry, and this partnership expands Esker’s reach into the market.
Wanting to facilitate faster, more efficient order management and collections processes, Palmer Holland sought a highly scalable solution with the capacity to automate the full O2C cycle — and found exactly what it was looking for in Esker’s O2C platform. Through a single unified interface, Esker gives Palmer Holland the digital foundation needed to unite its customer service and accounts receivable (AR) departments, support its continued growth, and increase its competitive advantage. Among the company’s goals in the move toward automation, Palmer Holland is looking forward to freeing its staff members from mundane, repetitive tasks so it has more time to deliver quality service to a growing customer base.
“Our company is very customer-focussed, and we needed a solution that will help us streamline our processes to support our growth,” said Charlie Laurie, Chief Innovation Officer at Palmer Holland. “We’re excited to work with Esker not only because their solutions will help us continue to exceed our principal’s and customer’s expectations, but their level of customer service will make for a successful, long-term partnership.”