Esker, a worldwide leader in AI-driven document process automation solutions and pioneer in cloud computing, announced today that Hays, the world’s leading recruiting experts in qualified, professional and skilled people, has automated its accounts receivable (AR) process using Esker’s cloud-based Accounts Receivable solution in France. The solution has enabled Hays to automate 100 per cent of customer invoice delivery, 65 per cent as e-invoices and 35 per cent as paper invoices.
Until now, the company had been manually processing close to 35,000 customer invoices annually, which often resulted in invoice recipient errors, delays in sending (up to a week), and a lack of traceability and visibility. Automating the AR process was key to supporting the company’s growing business and global automation project to improve the productivity of its 650 employees across 21 offices.
Implemented in just two months, Esker’s solution seamlessly integrates with Hays’ Microscoft Dynamics™ Navision ERP system. Since then, the company has already been able to:
– Move to 65 per cent e-invoicing following an educational campaign with its customers
– Outsource the sending of customer invoices, payment reminders and registered mail via Esker Mail Services for customers who have not yet switched to e-invoicing