Esker, a worldwide leader in document process automation solutions and pioneer in cloud computing, today announced it is working with the Oneta Company, a leading food and beverage distributor headquartered in Corpus Christi, Texas, to automate elements of its accounts receivable (AR) business process, including cash collection. Esker’s cloud-based Accounts Receivable solution integrates with Oneta’s VIP software system, enabling the company to reduce its paper usage, improve overall collections efficiency and provide its customers with convenient online payment options.
With Esker, Oneta now has a sustainable, cost-effective and completely cloud-based solution for managing its most critical AR processes. The solution will address three primary challenges, which include:
- Collections management. Oneta’s team tracked collections activity in Excel spreadsheets, which required monthly maintenance and offered little to no visibility into past-due accounts. With Esker, all notes and collections activity is stored electronically in the system and easily accessed at any time.
- Paper usage. Each month, Oneta staff members manually print 1,800 statements. Now this costly and time-consuming task will no longer be necessary thanks to customers having the ability to view statements and invoices electronically from the portal.
- Customer payment. Without online payment options for its customers, Oneta’s team manually entered amounts through a payment website — an unsecure and error-prone process that forced a senior manager to spend a full day each month manually entering credit card information. Thanks to Esker, Oneta’s customers will now be able to pay on their own with credit cards and ACH online, as well as sign up for automatic payments, which Oneta believes will help reduce DSO even more.